Client MessageCoronavirus Information

At Totem Appliance, our clients' and team's health and well-being are our most important priority. As concerns of the coronavirus (COVID-19) have spread across the country, we are taking extra precautions to ensure we maintain safe and healthy environments for both you and our employees by taking the following steps.

Requiring employees who are sick to stay home

Frequently washing our hands

Using hand sanitizer and disinfectant

Daily safety briefings on CDC guidelines

Maintaining recommended distances from others

Avoiding handshakes – even though we're glad to see you!

If you schedule service and you or a close contact have been diagnosed with the coronavirus or are currently quarantined, it's important to let us know before we arrive.

Please give your technician a healthy space to work in (at least 6 feet)  

We appreciate the opportunity to serve you. If you have any questions about our services or any other matter, please don't hesitate to call us at 604 437-5136

Limit the spread of germs and prevent infection

The Center for Disease Control (CDC) recommends the following precautionary measures and guidelines to keep you healthy and prevent the spread of COVID-19.

Wash your hands often with soap and water for at least 20 seconds

Keep away from others who are sick

Avoid touching surfaces in public places

Avoid touching your face, nose, eyes, etc.

Clean and disinfect household objects and surfaces in your home

Avoid all non-essential travel

According to the CDC, if you think you have been exposed to COVID-19 and develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, call your healthcare provider immediately. Your healthcare professional will work with your state's public health department and the CDC to determine if you need to be tested for COVID-19. If you are feeling unwell, we ask that you please take steps to safeguard others and remain at home.

Thank you for being a valued customer!